Privacy & Security

Personal Data: The privacy of your personal data is maintained by cutting edge server technology. Whenever you enter personal data (and credit card data) on our website it is encrypted using SSL (secure socket layer) technology. We pay a licensing fee to maintain that security on our server while PayPal guarantees the security of your payment information through a similar encryption. We do collect aggregate information on what pages consumers’ access or visit in order to optimize pet product selection for our customers. The information we collect is used for internal review and is then discarded, used to improve the content of our Web-site, used to customize the content and/or layout of our page for individual consumers and used by us to contact consumers for marketing purposes.
We will never (and have never) sold, traded or otherwise given, customer e-mail addresses or other personal data to a third party.

Credit Card Transaction Guarantee: We utilize Authorize.net (and PayPal) to process all of our credit card transactions. Both companies are on the leading edge of encryption technology and fraud prevention. We guarantee the security of all credit card transactions on our website - we have much invested in our business and will continue to invest time and resources into obtaining the latest encryption technology to guarantee the security of all of our credit card transactions. TO DATE we have never had a problem with fraud or credit card information being hacked! We are proud of that and want you to know that you can rest assured when using your credit card on our website.

If you do not want to receive e-mail from us in the future, please let us know by sending an e-mail, calling or writing, and telling us that you do not want to receive e-mail from our company.